July 22, 2011
My complaint is with Crest Financial Inc 835 West 400 North Orem, UT 84057 tel 888-245-6111. I was trying to put the pieces back together after ending an abusive relationship.
I had nothing but a roof over my head (literally) I was sleeping on the floor. I was out looking when I saw my furniture and excited when I was told by the store owner that they offered a payment plan. I agreed to finance or what I thought was finance the balance remaining on my purchase. The total purchase price tax and fees included was $2364.72, I put $540.00 down and to my understanding was financing the balance of $1824.72.
I was also told that it was a ninety day same as cash. Well after a few unexpected events occurred(got sued by the evil x) I could no longer make my pay off date so to my knowledge my account was to switch over to a lease purchase option and 273.71 would be deducted from my account until balance is paid in full. Well I am 5 payments in $1368.55 + $540.00 down payment = $1908.55 later so I decide to call for pay off balance since my financial circumstances have improved. To my surprise I still owed $1950.95.
How can this be that I owe more than the original amount financed….This is ridiculous how can I owe more???? The smart mouth finance lady then stated you should have read your contract before you signed and asked questions then(3pgs fine print and terminology a regular consumer uses every day, they might as well have written it in a foreign language because I didn't understand all that double talk. I did ask the pertinent questions how much money and how long.) Since you didn't pay in the 90days we financed you over 12months a total of $3284.50 so looks like you still owe 7 more payments of $273.71, that's another $1915.97!!!!!!! I might add is still higher than the amount financed…….I have been used!!!!!!!
I will never trust a finance company again if I can't pay cash then I don't need it.
I have now paid $1999.80 over my financed amt of $1824.72. That's sad!!!!!